SHIPPING & DELIVERY
Shipping & Delivery
WHEN WILL MY ORDER BE PROCESSED?
We wantto make sure you get your items as quickly aspossible. When ordering
please make sure you select the correct model and color because we cannot
modify your orders. Modifications or cancellations cannnot be made once the
order is in the system.
Orders will be processed within 2-5 business days afterplacement and delivered
within 10-20 days.
All orders are handled and shipped out from our warehouse inChina. Please
allow extra time for your order to be processed during holidaysand sale seasons.
SHIPPING CONFIRMATION
A shipping confirmation is emailed to you as soon as yoour purchase has been
shipped, which will allow you to track the status of yourshipment. Shipping costs
are dependent upon the weight of the package and delivery location. Customers
are responsible for customs duties and taxes for all International orders.
TRACKING
As the receiver it will be your sole responsibility to track your order and submit
necessary requirements to the customs or courier otherwise if the order has
been tagged as return to sender or unsuccessful delivery due to the receiver not
being able to follow-up or have not submitted the necessary requirements or
notification to the courier, we are not able to process any refund or replacement
for free and you may need to place the order again.
DELIVERY
Your local customs office may require additional docunments and time to clear
your package, which may delay the estimated delivery time
Your order may be delivered to you by either the local postoffice or a local
courier. Depending on your area, most orders will be deliveredby your local post
service, so the package will be received with your regular mail.If you are not
home when the delivery is made, a notice card may be left by tthe postal service
to advise on how and where your delivery can be collected.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once theparce
arrives at the destination country. These charges are determined by thecustoms
office of the specific destination
Payment of these charges and taxes is the responsibility of the recipientand will
not be covered by us here at For further details of charges, please contac
local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted
items, as we cannot be held liable for any items that are not accepted into the
specific country
FOREIGN TRANSACTION FEES
If your credit card account is in a currency other than US Dollars, you may be
charged at a different exchange rate than what is quoted on our websiteYou
may also be subject to a foreign currency transaction fee. These fees are
determined by your bank's pricing and transaction fee policies. We are not
responsible for the exchange rate of any charges your bark or issuing credit
card company may charge you. For further details of foreign transaction fees
please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout
All transactions will be handled in USD through Paypal orsStripe at the checkout
page
CANCELLATION/CHANGES
If you need to change or cancel your order, please contact us immediately. W
process and ship orders quickly (we're fast!). Once our warehouse has processed
your order, we will be unable to make any changes
Please note that any orders that have already been packed or shipped cannot
be canceled.
Part of the goods will be shipped directly from our domesttic warehouses, while the remainingitems are produced and shipped directly from our ownfactories located in the United StatesCanada.and Australia